Online Customer Ordering Portals for IT Distributors and Value-Added Resellers

The platform is designed to handle very large, complex & data rich catalogues, alongside complex pricing strategies and multi-point integrations with ERP, Warehouse, CRM, Vendors / Distributors, Vendor configurators and more, to support the needs of both modern Distis and VAR’s, whilst still delivering an efficient easy to use ordering solution that can be personalised to the needs of your differing customers.

Facilitating enterprise-level purchasing with support for multiple locations and department-specific needs. Enable your customers to manage their locations, buyers, department / user specific catalogues, cost centres / budgets, through to order approval process. Layered over the top can be centralised reporting for your customers to best help them manage their IT procurement.

Aid your buyers purchasing with product finders and configurators, allowing them to self-serve whilst reducing the burden on your sales teams so they can work on the strategic sales rather than being expensive order administrators. Integrated with tools like HP Top Config, memory, RAM and cartridge finders.

With tradeit’s quick order pad and saved baskets, customers can reorder previous purchases or order in bulk with ease, streamlining the purchasing process for frequent orders. tradeit can even automate order lists based on a user's previous orders for greater speed and efficiency.

Customers can manage all key interactions with you via their personalised online portal, from management of their account, their users, their ordering, through to quote request and conversion, financial (credit limits, statements and invoices), automated offers, alerts (warranty renewals, budget replenishment, hardware replacement) and reporting.

Allow users to request quotes, allow sales staff to price quote (for VAR’s they can see all of the various Disti pricing), platform automates email alert to quote that can be viewed and converted online by your customer.

The ability to create personalised stores for individual clients, along with customised pricing and catalogues, enhances the buying experience, making it more relevant and efficient for each customer. Use customer data to target customers with personalised content, promotions, revenue targets and rewards to drive conversion and average order value.

Designed for both B2B and B2C markets, the platform can handle complex pricing structures and customer hierarchies, providing flexibility in how businesses manage different customer segments.

The platform’s compatibility with various ERP systems, like NetSuite, Microsoft Business Central, SAP and Sage among others , ensures seamless order management and synchronisation of data across the organisation, reducing operational inefficiencies.