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Omni-channel Retail Benefits
Omni-channel Retail Features
If your retail model includes bricks and mortar, the tradeit ecommerce platform can help to merge these stores with your online presence giving customers a consistent and single view of your brand, as well as improving the service and fulfilment options available to them both online and in-store.
- Click & Collect/Reserve
Offer Click & Collect and/or Click & Reserve from store stock or distribute products to stores for a service with a longer time frame.
- Endless Aisle
Enable store staff to check stock and place orders for customers of items that they don't currently stock, but which are available at other stores or held centrally.
- Fulfil from Anywhere
Ship online orders from store stock or move items between stores for collection. Rapid fulfilment services can also be integrated to deliver items quickly from local store stock!
- Store Stock Checker
Show 'live' store stock levels online of every product at every store. Buffers can be set to give retailers scope for sudden in-store purchases, or more popular items.
- Gift Cards/Vouchers
Enable your customers to buy gift cards online, specify the value, manage their balance and redeem them both online and in-store. Gift/e-gift cards can also be sent to other people physically or via email.
- Store Locator
Advanced store locator gives map, address and contact details but can also feature local control of store pages (via admin area) to highlight local in-store offers, promotions menus etc...
- MOTO/Call Centre
Place mail and telephone orders directly through your website giving you a complete overview of customer interactions via those touchpoints.
- Gifting
Host of gifting functionality including gift wrap, gift bags, hampers, messages, fulfilment, gift lists, anonymous delivery and gift reminder service.
- Multi-address Delivery
Split a single order basket to multiple delivery addresses with different fulfilment and gifting options on each line item or user-defined group of items, including Click & Collect and international orders.
- Events
Create events and collect attendee information at the checkout, aiding merchants to drive online users to in-store activities.