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info@redtechnology.com“We challenged Red to reinvent what Click & Reserve can be and help us embrace omni-channel retailing. We've a positive ROI on all of the work within six months so people are pretty happy around here at the moment.”
Ecommerce Manager, F.Hinds
SOLUTIONSOmni-channel Retail
Red's Omni-channel Retail solutions unify online and offline sales channels for a seamless shopping experience and a single view of customers.
unify your retail business
Discover why these retailers trust Red's Omni-channel Retail solutions
Award Winning Ecommerce
Omni-channel Retail Benefits
Red's Omni-channel Retail solution empowered F.Hinds to deliver a superior shopping experience, drive sales across all channels, and modernise its operations to keep pace with evolving customer expectations.
Single Customer View
Unified view of customer activity across online and in-store channels.
Fulfil from anywhere
Each store acts as a warehouse and can fulfil orders or transfer stock to other stores.
Stock management
Management & movement of stock helps keep products in front of customers and not hidden in warehouses.
Boost in-store sales & traffic
Functions like Click & Reserve, online store stock checker and store locator help drive footfall to stores.
Replicate store experience online
Tools like AR/Virtual try-on, 360° images, product videos, product comparisons, and image-based product recommendations all help online users get a store-like experience.
Omni-channel Retail Features
If your retail model includes bricks and mortar, the tradeit ecommerce platform can help to merge these stores with your online presence giving customers a consistent and single view of your brand, as well as improving the service and fulfilment options available to them both online and in-store.
- Click & Collect/Reserve
Offer Click & Collect and/or Click & Reserve from store stock or distribute products to stores for a service with a longer time frame.
- Endless Aisle
Enable store staff to check stock and place orders for customers of items that they don't currently stock, but which are available at other stores or held centrally.
- Fulfil from Anywhere
Ship online orders from store stock or move items between stores for collection. Rapid fulfilment services can also be integrated to deliver items quickly from local store stock!
- Store Stock Checker
Show 'live' store stock levels online of every product at every store. Buffers can be set to give retailers scope for sudden in-store purchases, or more popular items.
- Gift Cards/Vouchers
Enable your customers to buy gift cards online, specify the value, manage their balance and redeem them both online and in-store. Gift/e-gift cards can also be sent to other people physically or via email.
- Store Locator
Advanced store locator gives map, address and contact details but can also feature local control of store pages (via admin area) to highlight local in-store offers, promotions menus etc...
- MOTO/Call Centre
Place mail and telephone orders directly through your website giving you a complete overview of customer interactions via those touchpoints.
- Gifting
Host of gifting functionality including gift wrap, gift bags, hampers, messages, fulfilment, gift lists, anonymous delivery and gift reminder service.
- Multi-address Delivery
Split a single order basket to multiple delivery addresses with different fulfilment and gifting options on each line item or user-defined group of items, including Click & Collect and international orders.
- Events
Create events and collect attendee information at the checkout, aiding merchants to drive online users to in-store activities.
Transformational Ecommerce Solutions
Learn more about our Omni-Channel Retail solutions
Omni-channel Retail Case Studies
CUSTOMER PROJECT
"We challenged Red to reinvent what Click & Reserve can be and help us embrace omni-channel retailing. We've a positive ROI on all of the work within six months so people are pretty happy around here at the moment."
Ecommerce Manager, F.Hinds
CUSTOMER PROJECT
"We wanted to move the Pets Corner website away from an open source ecommerce platform where we've been vulnerable to security risks, performance issues, and costly developer time/upgrades."
Ecommerce Director, Pet Family
CUSTOMER PROJECT
"Confidence-inspiring and efficient. The best aspect was feeling that the team at Red were experts, and no matter what the request or issue, a good solution would be found."
IT Manager, Longacres
Omni-channel Retail Resources
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Omni-channel Retail News & Insights
client news
Pets Corner replatform to the tradeit ecommerce platform
Red Technology unveils highly anticipated launch of new Pets Corner website on the tradeit ecommerce platform...
insights
How Builder’s Merchants are driving their digital evolution with tradeit
We examine how the evolution of digital commerce is affecting builder's merchants and the online tools they need to prosper....
insights
UX Lab - 10 tips for delivering a great Click & Collect experience
Some examples of different things to consider when implementing or looking to improve how you deliver Click &Collect to your customers.
insights
Ecommerce Trends 2020
Our experts highlight some of the key functionality they expect to become more prominent in ecommerce this year...
client news
Office Outlet deliver endless aisle using tradeit
Office Outlet deliver ordering in-store via tablets using the tradeit ecommerce platform's call centre tools...
insights
Ecommerce Trends 2019
Our experts highlight some of the key functionality they expect to become more prominent in ecommerce this year...
insights
Understanding order in-store a.k.a. endless aisle technology
As omni-channel retailing continues to evolve, we examine the benefits of ordering in-store / endless aisle services...
client news
Office Outlet launch their Click & Collect service using tradeit
The UK's leading supplier of office & home supplies, stationery, furniture and printing services enhance their omnichannel proposition...
insights
How F.Hinds reinvented Click & Reserve to deliver their fulfil from anywhere solution
We showcase how one of the UK's leading jewellers delivers excellence in fulfilment through tradeit...
insights
UX Lab -Top tips for online gifting
We look at how enhancing and expanding the gifting functionality that you provide online, can help you gain a competitive advantage and grow your sales...