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This Cookies Policy explains what cookies are, how we use them, which ones we use and your choices regarding how to manage them. We do update this policy from time to time so please do review this policy regularly.
What are Cookies?
Cookies (also called HTTP cookies, web cookies, Internet cookies, or browser cookies) are small blocks of data created while a user is browsing a website and placed on the user's computer or device by their web browser. More than one cookie may be placed on a user’s device during a session and these help the website remember you and how you've used the site every time you come back.
For more information on cookies, visit allaboutcookies.org or aboutcookies.org/.
For more information on cookies, visit allaboutcookies.org or aboutcookies.org/.
What types of cookies do we use?
We use two different types of cookies as described below:
- Necessary - Cookies that are essential to provide you with the service you have requested such as this website.
- Analytics - Cookies that are used by online services to collect information about how people access them – such as, the number of users on a website, how long they stay on the site for, and what parts of the site they visit.
How we use cookies
We may use cookies where appropriate to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The Cookies we use
Cookie name Description Duration Category
App.Session Maintains session state for the current channel This cookie is held for the lifetime of the users session. Closing the browser will remove this cookie. Necessary
ASP.NET_SessionId Maintains session state for ASP.NET This cookie is held for the lifetime of the users session. Closing the browser will remove this cookie Necessary
App.CookieConsent Records consent provided by the user of the site for cookies. This cookie is held for 90 Days after which consent will be requested from the customer again Necessary
_CAN_BId This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site. This cookie is held for a 10-year duration. In reality users upgrade their browsers (which clears their cookies) within this time Analytics
CAN_FCld This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site. This cookie is held for a 10-year duration. In reality users upgrade their browsers (which clears their cookies) within this time Analytics
CAN_SId This is the Session Identification cookie. This holds a unique (32-character) reference which allows CANDDi to relate all the current tracking to a single Session. This cookie is held for 30-minutes Analytics
wow.anonymousId This cookie from Communigator tracks an anonymous visitor ID. 2 years Analytics
wow.schedule This standard session cookie served by the web server enables Communigator to track the Load Balance Session Queue. 20 minutes Analytics
wow.session This standard session cookie served by the web server enables Communigator to track the Internet Information Services (IIS) session state. 20 minutes Analytics
wow.utmvalues This cookie from Communigator stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on. 20 minutes Analytics
Our site uses Google Analytics. Details of their cookies can be found here.
How to manage cookies
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from being able to use the website to its fullest.
You can change your cookie preferences at any time by clicking on the cookie icon. You can then adjust the available sliders to ‘On’ or ‘Off’, before clicking ‘Accept and close’. You may need to refresh your page for your settings to take effect. Learn about managing cookies on popular browsers.
You can change your cookie preferences at any time by clicking on the cookie icon. You can then adjust the available sliders to ‘On’ or ‘Off’, before clicking ‘Accept and close’. You may need to refresh your page for your settings to take effect. Learn about managing cookies on popular browsers.
Google ChromeMicrosoft EdgeMozilla FirefoxMicrosoft Internet ExplorerApple Safari
To find information relating to other browsers, visit the browser developer’s website.